InMotion Hosting Review 8 Pros & Cons You Should Consider
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InMotion Hosting is one of the most popular US providers. Founded in 2001 and with over 350 employees and more than 170,000 customers, it offers affordable shared hosting plans.
I am quite excited to review InMotion Hosting as they promise ‘a truly outstanding customer service’ and the latest technology like SSD drives and PHP 8. But what really caught my eye was that they promise a 99.99% uptime on the homepage.
But of course, before you purchase their services, you should be aware of their shortcomings (spoiler alert: they have some) and how their servers perform when benchmarked to their competitors.
If you rather check how InMotion Hosting backend looks, watch this video-review I created for you:
What Products Does InMotion Offer?
Like most other hosting providers, they don’t only offer shared hosting plans. To help you choose the product that best fits your needs, let me quickly go over what they offer.
- Domain names: Once you open an account with InMotion Hosting, you can register additional domain names. The available extensions are: .com, .net, .biz, .org, .info and .us. Other providers offer more variety. Domains cost $15.99 a year, which is cheaper than most direct competitors.
- Shared hosting: One of their most popular products. The prices range from $13.99 to $24.99 a month for 12-month deals. Shared hosting is suitable for small to medium projects that don’t need unusual server configurations.
- WordPress shared hosting: Pretty much every shared hosting provider offers WordPress hosting plans too. At InMotion these start at $10.99 per month and go all the way up to $36.99 a month. Besides including a CDN and an integrated backup system (for some plans), I am not sure what the differences are with the regular shared hosting plans. There are certainly other cheap WordPress hosting options worth considering.
- VPS (Virtual Private Server): VPS hosting is where servers are subdivided into smaller (virtual) servers using a special piece of software. This means that you can configure the server as you please and you don’t have to share the available resources with other websites. VPS InMotion Hosting packages go from $59.99 to $131.99 a month.
- Dedicated: Meant for larger projects (e.g. 400,000 + visitors / month) that need the highest performance. You’ll need a budget for dedicated hosting; at InMotion they start at $169.99 a month.
- Cloud VPS hosting: Cloud hosting is a bit of a novelty in the hosting world. You can imagine this as a network of several servers that host your site interconnected with each other. It’s especially convenient for projects that have changing resources needs (e.g. they get sudden traffic peaks). The price changes depending on what you resources you pick.
- Website builder: For the less tech-savvy, they have a website builder that doesn’t require programming knowledge to design your website. To be fair, it’s a bit overpriced as it starts at $10.99 a month, other easy-to-use alternatives are much cheaper.
But it doesn’t stop there. They also have a reseller hosting program, so you can sell your own hosting accounts to your clients, there are also enterprise hosting solutions for remarkably large projects, amongst other things.
But in this InMotion Hosting review, I’d like to explore their shared hosting plans, so from now on, I’ll refer to those in my analysis.
What Do Their Shared Plans Include?
|Domain name||No||1 free domain first year||1 free domain first year||1 free domain first year|
|Backup *||Starts at $1/month extra||Starts at $1/month extra||Starts at $1/month extra||Starts at $1/month extra|
|First-term prices for 1 year deals||$3.29 a month||$6.99 a month||$10.99 a month||$14.99 a month|
|Renewal price for 1-year deals||$9.99 a month||$13.99 a month||$17.99 a month||$24.99 a month|
InMotion Hosting plans can be purchased either yearly or bi-yearly. Obviously, the longer the plan the cheaper it gets. However, be aware that you’ll be required to pay the full amount in advance. Monthly plans are available too.
With the Core tier, you are limited to 2 websites, 100 GB of storage, 40 databases and 10 email accounts.
The Launch plan is a good option for those needing unlimited websites, storage and email accounts. It also comes with a domain name included.
The Power tier seems to be ‘ecommerce ready’ and offers advanced caching options too.
The main selling point of the Power tier is the faster customer care support it offers.
If you have a professional project, you’ll want to have some sort of backup feature integrated. InMotion only offers this as an add-on starting at $1 a month for 10 GB of backups, so make sure you factor this into the price. For example, the Launch plan will go from $13.99 to $12.99 a month.
The purchase process can be a bit tricky, as some add-ons are added to the cart without you doing so – make sure you remove them. For example, the backup manager or the privacy protection for your domain name (see image above).
InMotion Pros & Cons
No bandwidth limitation
The traffic that your website can get isn’t metered either.
Easy to use
Even if their backend looks a bit outdated, I find their system easy to follow.
In my experience, their support was useful. However, at times I had to wait a bit.
But you are probably wondering, ‘Is InMotion a good hosting provider for my website?’. Let me explain when I’d recommend InMotion and when I wouldn’t.
When to Use InMotion Hosting
I would recommend InMotion Hosting if you are looking for a web hosting provider that offers a lot of bandwidth and is simple to use.
For instance, smaller projects that won’t be needing a top performing and a cutting-edge service can find a good partner in InMotion. I would say small businesses’ websites like bakeries, law firms and beauty salons could use InMotion.
When Not to Use InMotion Hosting
Developers or larger teams (e.g. agencies) needing advanced features like staging areas, GIT repositories or built-in backup systems may find InMotion’s (too) simple system frustrating.
InMotion Shared Hosting Details
InMotion Performance Tests
You should not purchase a hosting provider without knowing what to expect from their performance; low-performing services can harm your project.
So let me share with you the results I got from my InMotion Hosting uptime and speed tests.
InMotion Hosting Speed Test
Having a slow server can be a huge pain as it’ll slow down your website. As you can imagine, today’s internet users aren’t very patient and will not wait around until your site is fully loaded (if too slow). Your conversion rate will therefore sink.
On top of that, search engines factor in websites’ speed when creating their rankings. Therefore, a slow site can cost you a bunch of SEO points too.
Unfortunately, in our latest web host speed tests to find the fastest web host, InMotion performed very poorly:
And as you can see from the table below, InMotion has been consistently slow over the last three years:
|Page Load Time in Seconds|
So this shortcoming is important!
Is InMotion’s Uptime Good?
Another critical aspect for hosting providers is the uptime levels. The uptime measures the percentage of time that your website went offline (sporadic and short downtimes aren’t a massive deal and won’t punish you).
But if your website is down all the time, your conversion rate will decrease. Search engines like Google or Bing won’t like it either.
You should aim to have at least an uptime of 99.95%. In other words, in a whole year, your server (website) should not be down for more than about 4 hours.
As you can see in the chart below, InMotion performed really well in this year’s web host reliability tests, with 100% uptime!
They didn’t do quite so well in the previous two years, but as you can see in the table below, the results weren’t bad at all.
To monitor uptime I use StatusCake, a tool that checks each website every 5 minutes.
InMotion Hosting Review: Do I Recommend It?
InMotion’s performance is not acceptable – the uptime and the loading speed have a lot to improve.
Its reliable support and (first-term) affordable prices are a good perk. Its storage is also generous, and they don’t meter the traffic you can get. So if you don’t care too much about performance, it could be a good option.
And there are also some missing features with InMotion Hosting:
There aren’t integrated backups in place unless you purchase their add-on starting at $1 a month – not crazy expensive but good to be aware of. And advanced users may miss some key features like Git repositories or staging areas for their projects.
We keep our content up to date
06 Sep 2021: General update and performance test
12 Nov 2020: General update and performance test
12 Jul 2019: First review
THE BEHIND THE SCENES OF THIS REVIEW
This article has been written and researched following a precise methodology.Our methodology